Today the popularity of mobile phones has spread through
all walks of life. Millions of text messages are sent every day using mobile
phones. Mobile Marketing is an innovative approach to increase returns at low
cost to the organization and can also help enhance and differentiate its brand.
It is highly personalized, interactive and has an immediate impact. It is ideal
for any business to generate leads and to reach prospective customers.
Organizations can fully harness the power of SMS communications to tap
potential customers.
SMS refers to “Short Message Service” and involves the
delivery of text messages to mobile handsets. SMS is a general name for the
technology that enables users to send and receive text message via mobile
phones.
Currently, SMS has an extremely high consumer usage, but
a low business adoption. But this relatively low business usage is changing
rapidly, with more and more organizations realizing the benefits of SMS, and
using it as a new media within their traditional marketing communications
strategies. The reason for this increase in business is due to the fact that
SMS is an extremely cost-effective, high-response-rate vehicle, which can help
to acquire and retain consumers, sell and promote products, drive loyalty and
reinforce branding efforts. Therefore, SMS marketing (Mobile Marketing) is
named for its wider reach, low cost and high retention.
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